Why There Is A Need To Power Cycle The Scan To Computer feature?

The HP scan to computer feature helps you to scan documents or photos from your HP printer and directly share them with the computer system i.e. the scanned document or any other file will be saved directly to your system after scanning. This is also known as the scan to a computer from the printer feature. For this, you need to do the scan to computer setup. In case, scan to computer setup is not successful then, you may not be able to perform the scan to the computer from the printer feature. This blog throws light on some of the troubleshooting tips to resolve his issue.

Troubleshooting Tips To Resolve The Scan To Computer Feature Not Functioning - 

We have set two main troubleshooting tips to resolve the issue, below. Follow them carefully;

1. Perform The Power Cycle Function To Resolve This Issue: 

Power cycle refers to turning off all the devices, detaching all the power wires, and then switching them on after a short while. This should be performed initially as sometimes the devices get stuck and need to refresh. The power cycle removes even the smallest hiccups from your device. Due to this function, the system and the printer drivers get refreshed and any other interruption can be ruled out. The power cycle is performed on both the PC device and the HP printer. 

STEP 1. The first step of the power cycle is to turn off the power for all the connected devices i.e. computer or laptop, HP printer, and wireless network device.  

STEP 2. Unplug all the cords from the wall socket.  

STEP 3. Wait patiently for 10-20 minutes before reconnecting all the wires.  

STEP 4. Now, attach all the wires to their respective sockets or ports once again.  

STEP 5. Then, you have to switch on all the devices and start with the wifi connection.  

STEP 6. Now connect your printer to the wireless network with the usual method and also, connect your computer or laptop to the wifi router. 

STEP 7. Now, start scanning your documents or photos and check if the scan to a computer from printer features works or not. Check your documents in the mail as well.  

2. Update Or Reinstall The Printer Drivers:  

A very common reason for the scan to the computer feature being unfunctional is corrupted or outdated printer driver software. The printer functions due to the printer driver software in the system. If those are corrupted or outdated then the printer won’t function properly, failing the scan to a computer from the printer feature. Go to the official website of HP printers for printer driver software. Update your printer driver software from there. In case the update doesn’t work. Uninstall the existing printer drivers file and reinstall the new printer drivers to your system. After that check scanning any document or photo. 

Scan To Computer Completed! 

Once you have successfully finished the scan to computer setup and also tried the troubleshooting tips mentioned above check hp scan to computer function and see if it works now. If the scan to the computer from the printer fails, again and again, get help from our technical team of highly professional and skilled employees and get your issue resolved within a blink of an eye. You can chat with our technical team on the chat window available on our website.

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