What Are The Steps To Resolve The “Manage Scan To Computer Feature” Missing Issue?

 

How easy your life has become since the HP Scan to computer feature has come. You don’t need to separate the scanning and sharing process as you can scan to computer from printer directly with the help of hp scan to computer. Earlier, you used to scan a document, then transfer the file to the computer, and then share it with the respective person. You can just scan and directly share the file from the computer. To enjoy this feature you must do the scan to computer setup.

But, sometimes the HP Scan to computer feature goes missing or is no longer activated. You need to activate the feature to resume the scanning from printer to computer directly. In this blog, we will discuss how to manage the scan to computer feature missing issue. Let’s dive right into it.

Troubleshooting Tips To Resolve The Manage Scan To Computer Feature Missing Issue: 

  1. Shut Down The Scan To Computer Function:
  • Start by clicking the printer icon on your system screen, HP Printer Assistant will display in front of you.
  • From the top of the page, choose the ‘Print, Scan, and Fax’ option.
  • Then, you need to press the ‘Manage Scan To Computer’ option under the Scan head.
  • Now, you must unselect the checkbox beside the option, ‘Automatically start Scan to Computer when I log on to Windows.’ and disable it.
  • After that, shut down the window and verify if the message displays again. 
  • In case it occurs, then you must reboot your printer and check twice. 
  1. Disable The Scan To PC Activation App:

A module named Scan To Pc Activation app is mounted on your printer which manages all the scan-related tasks of the printer. It is included in the printer as a full-featured application. So, it is important to disable this application’s auto start ability on startup to check if this does anything different. 

  1. Firstly, press the windows and R buttons on the keyboard together.
  2. Then enter ‘taskmgr’ in the Run dialog box.
  3. Go to the task manager and then to the startup tab, tap on the Scan to PC activation app, and hit on the disable option below it.
  4. Reboot your printer after the application has been disabled and check if the issue has been resolved.
  5. In case the program has not switched off yet then navigate to the Services menu and disable the application by choosing it and hitting the End Task option. 

3. Perform The Power Cycle Function: 

The solution that works for almost all devices is the power cycle function. You must reboot both the computer and printer devices. Sometimes due to regular usage the configuration settings get stuck so, you must perform the reboot of both devices.

  1. Power cycling refers to completely switching off your devices.
  2. Carry out the proper shutdown mechanism for the computer system and printer.
  3. Detach all the power wires from both the computer and HP printer.
  4. Wait for 8-10 minutes at least and let the devices be idle.
  5. After that plugin the power wires and turn them on back. 

4. Upgrade The Printer Driver Software: 

Sometimes the issue is with the printer driver software on your system. It might be corrupt, outdated, or missing. So you need to download the latest version of the HP printer drivers from HP’s official website for printer drivers. Just enter the correct model name and number on the site to download the compatible drivers. 

  1. In some cases, the latest version of the printer driver might not operate on your system, try downloading the older version and install it using the guidelines.
  2. Open the Run dialog box using Windows and R keys together on the keyboard. Type ‘devmgmt.msc’ in the dialogue box and hit the enter button. This opens up the device manager on your computer system.
  3. Go to the hardware and launch the ‘print queues’ submenu. Then you must right-click on your printer’s hardware and choose to update drivers.
  4. Next, you have to choose a method to update your printer driver, select the, ‘Browse my machine for driver software option.
  5. When the browse button displays on your screen, choose the driver file you downloaded and upgrade it.
  6. Reboot your machine and check if the problem has been resolved. 

Manage Scan To Computer Feature Found! 

With the right scan to computer setup, you will no longer have the scan to a computer from the printer missing feature. Just make sure that you perform all the guidelines to hp scan to computer setup properly. There should be no mistakes whatsoever to have any trouble with the scan to a computer from the printer feature. Enjoy Scanning and Sharing altogether.

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