How To Fix “Manage Scan to Computer” Feature Not Working On Mac?

 

Sometimes you might encounter issues with your HP scan to computer feature on a macOS device. This is because of a technical issue, or a poor connection between the HP scanner and computer, or in case of a faulty scan to computer setup. So, if your ‘scan to a computer from printer’ feature is not working on a mac device then you must attempt the following troubleshooting tips.

Basic Troubleshooting Tips To Fix The HP Scan To Computer Not Working Issue -

If your scan to computer is not working on your Mac device then you must consider attempting these basic tips because they don’t require any expertise or technical knowledge to be done;

  1. Firstly, verify that the HP scanner is switched on.
  2. Next, look for the power cable and the power outlet.
  3. Now, check if the USB wire is properly connected or not. 
  4. Verify if the computer system is recognizing the device or not. 

Advanced troubleshooting Tips To Fix The HP Scan To Computer Not Working Issue -

Step 1: The first step is to replace the USB Cable:

It is always recommended to use the USB wire that comes with the Hp printer. Make sure the wire you use is not faulty or damaged. It must be properly working and in good condition.

Step 2: Update The Printer Driver Software To The Latest Version:

To avoid any issues or glitches with your HP printer it is advised to keep the printer drivers upgraded to their latest version. For that follow the below-listed steps;

  • Start by right-clicking on the start menu.
  • Then choose the device manager menu.
  • Now, double-tap on the imaging devices and then double-tap on the printers if it is a multifunction printer.
  • Then, right-click on the name of the scanner.
  • From the given menu choose the ‘update driver’ option.

Step 3: If the memory on your device is insufficient then also you won’t be able to scan as it requires sufficient space to scan the documents. Check these few things to resolve the insufficient memory issue:

  1. Adjust the scan resolution to low settings.
  2. Adjust the size of the paper to normal.
  3. If the scan settings are set to extreme then, set it to normal. 

Step 4: Reset the scanner if your HP scan to a computer from the printer feature is not working on mac. Do not use the HP easy scan feature in this case. For that follow the tips below;

  1. First of all, click on the Apple menu to start the resetting process.
  2. Then, tap on the system preferences menu.
  3. Now, under the system preferences menu tap on the Printers and Scanners menu.
  4. Finally, click on the left side panel on the scanner name or printer name and then reset the device.
  5. Then, get rid of the HP easy scan and then run the Software update of the Apple device. 
  6. Reinstall the HP easy scan once the Apple software update is complete.
  7. In case the issue is still not resolved, then you must uninstall and reinstall the printer driver. After reinstalling the printer drivers, it must be working just fine. 

Manage Scan To Computer Feature Working Fine!

After reinstalling the printer drivers once you complete the scan to computer setup you will be able to enjoy the scan to a computer from the printer feature once again. The HP scan to computer is a wizard in today’s era where all the corporate or personal tasks are carried on printers and scanners. Make sure the printer drivers you download in a multifunctional printer are compatible with the Hp printer or scanner model to avoid any discrepancy. Enjoy scanning!

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