Steps To Fix HP Printer Scanner Connection Error

 

It’s so annoying when you are trying so hard to scan a document from the HP printer. This hinders your work so much. You need to do a proper ‘scan to computer setup’ to avoid getting such issues in the future. You might be thinking about how to scan from printer to computer. Put a rest to your thoughts, we will explain how you can solve this error. Just scan to the computer from the printer directly and save yourself from extra time of saving and sharing separately. Let’s begin this blog and see how we resolve the HP printer scanner connection error.

You might see these kinds of scanning failed messages;

  • Occurrence of an error while communicating with the scanner.
  • Occurrence of an error while communicating with the HP imaging device.
  • Computer System not found.
  • No Computer Detected.
  • The Scan to the computer is currently unavailable.
  • The Scan to the computer is no longer activated.
  • The scan is Unsuccessful.
  • The scanner is not found.
  • The scanner is Unreachable.
  • The scanner could not be started. 

Troubleshooting Tips To Resolve The HP Printer Scanner Connection Error- 

  1. Check if the error is related to printing as well:

In case, the error is related to both printing and scanning, then you must try the following tips to fix the error;

  • In the case of wireless printers, visit HP printer’s official support website and look for a solution for lost wireless connection.
  • In the case of wired printers, firstly ensure that the ethernet cord is connected to the respective port on the wireless router. If the green LED light is not stable and the orange activity light is not lit then, reboot your wifi router, printer, and computer to solve any connection error states.
  • Or if the connection error only persists with the scanner then, perform the steps mentioned ahead.

2. Reboot the devices and verify the printer driver scan settings:

By merely rebooting your devices, you may restore the lost connection and resume the scanning.

  • First, turn off your HP printer.
  • Then, ensure that the printer is connected to a power socket directly, and not using a surge protector or power strip as a mediator.
  • Then, shut down all the programs that are running on your computer system. After that, turn off your computer system.
  • Once it’s down, switch on the printer and computer one by one.
  • Look for your printer’s model name in the windows and then tap on the printer’s name in the enlisted devices.
  • If the HP printer Assistant launches, then tap on the ‘Scan a Document or Photo’ option and make sure to tick the checkbox present next to ‘automatically start scan to computer when i log onto Windows’ option.
  • If the HP Solution center launches, then you must tap on, ‘Scan settings’ option and see the scan connection status, settings, and preferences. And, if the scanner connection error still prevails then, move ahead to the next point. 

3. Verify the status of your network connection:

  • On your desktop, look for the network icon in the notification zone to see the name of the network and the connection status. In case the displayed network doesn't belong to you then you must scan again to connect to your network.
  • In case the signal strength of the network connection is poor or weak, then shift the printer and computer’s location to keep them in close vicinity. Move any disturbing or obstructing radio signal devices away from the devices to avoid any obstruction in the connection.
  • If the status of your network shows Not Connected then check if the network connection is working properly or not. Check the network status again.
  • If the error prevails then move to seek some technical advice and get your printer repaired in case of any discrepancy. 

HP Printer ready To Scan! 

So, with the perfect knowledge on how to scan from printer to computer, you can easily perform the scan to computer setup. And, if you face a scanner connection error while you scan to the computer from the printer then you know where to get the solution from. The above-mentioned guidelines will definitely help you to solve this scanner connection error but, in case you are stuck and need technical guidance you can contact our technical assistance team and get the best help.

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